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Hideki Y.

Posted by wisdom on September 16, 2014
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Smart, trustworthy, and a true professional with a solid network…

I rarely post a review unless I think it’s truly worth it, either good or bad. Yola did such an amazing job as our agent to both buy and sell our condo that I felt obligated to share our experiences.

Yola was our agent when my wife and I purchased our first condo in SF. We spent a year searching with other agents before we were referred to Yola. Once we met with Yola, the rest was history. She did an outstanding job quickly understanding our search criteria and finding several places that met our requirements. Other agents dragged us around to viewings that were completely off from our stated requirements and wasted our entire weekends. Within 2 months of meeting Yola, we found our dream home that we purchased 15% under the original asking price which is rare for SF. Yola knew everything about the current market trends of the neighborhood, the history of the apartment, and the previous owner to give us an edge in the price negotiations. Since this was our first purchase, we were a little apprehensive due to the amount of money we were about to spend. A lot of agents and banks forget this and treat you like a number. Yola took the time to step us through the entire process and was extremely responsive to all of our questions. She managed to keep us calm by keeping us well informed throughout each step of the process.

2 kids later, we decided it was time to sell and look for a bigger place. We almost put our place on the market two times pervious to when we actually sold it. Yola helped us assess the market and timing of our sale each time we considered selling. We flew through the sale process in record time which helped us avoid the additional costs that come with moving out to stage the apartment for sale. Everything down to setting the asking price, staging recommendations/options, identifying disclosures, flyers, websites, etc. was top quality. We received numerous bids, sold well over what we had imagined, and took in a handsome return on our investment.

We would love to have Yola as our agent for our next purchase, but unfortunately we’re not looking in the city any more. Yola’s area of expertise is the city of SF so she makes the smart choice of referring clients to other trusted agents if clients are looking outside of SF. That says a lot about Yola since many agents will try and stretch themselves to unfamiliar areas just to keep the commission.

I am one of those people who researches and wants to know every detail before making a major purchase or sale, but over a short period of time, I quickly learned I could trust Yola. She knows exactly what’s she doing and is a true professional which was a huge weight off our shoulders.

A lot of people worry about trusting real estate agents for issues such as collusion with other agents to increase their commissions/sale price/network, being treated like a number, and agents not looking after the best interest of their client vs the company they represent or themselves. With Yola, all these concerns can be left at the curb.

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